Monday 25 October 2010

Printing problems

There is currently a problem with printing via the PCAS system at the VHL.  The machine is hanging whenever anyone tries to print something.  The only solution to the hanging is to switch the machine off and on again, but this still will not release the print job.

I have reported this and hopefully it will be fixed soon.  It may be related to a problem we were already aware of where print jobs were running extremely slowly.   In the meantime, you should be able to pick up printing at other libraries (when you submit a print job, it can be collected at any of the Bodleian Libraries within 72 hours), or if your need is urgent, we will print for you from a staff PC and charge you in cash.

UPDATE 27th OCTOBER: The problem has now been fixed and printing is available as normal once more.

No comments: